Q: What is the difference between Percale and Sateen?
Percale fabric is plain in weave and characterized by a matte finish and crisp hand. Just like your favorite crisp white shirt, percale sheets are a bedroom must-have, especially during the hot summer months. Our high-end cotton percale linens are light and invigorating yet incredibly soft. Percale fabric is lighter in weight and more breathable making it perfect for summertime or warmer climates.
Sateen fabric is woven to create a silky smooth surface with a luminous sheen and is known for its luster and drape. Sateen is usually a little thicker and more tightly woven. It has a soft, inviting touch, perfect to to snuggle into bed with during the cold winter months.
Q: Where are Peacock Alley products imported from?
Our luxury bedding products are imported from mills in Portugal and Italy, many of which we have worked with for over 30 years. In the textile industry, these are countries known for their expertise and craftsmanship.
Q: How do I care for my luxury linens?
Proper care of your Peacock Alley bedding will ensure a greater longevity. View our product care guide for more information.
Q: What are your return and exchange policies?
Peacock Alley accepts new and unused online purchases within 30 days from the date of shipment. This policy applies only to Peacock Alley online retail purchases made at www.peacockalley.com, and is not applicable to Peacock Alley wholesale account product returns or exchanges. See a detailed overview of our policies here.
How do I return or exchange a product?
Peacock Alley accepts new and unused online purchases within 30 days from the date of shipment. View our Returns & Exchange policy for more information. To start a return or exchange, visit our Returns Portal.
Q: I purchased a Peacock Alley product from a Tuesday Morning retail store, and I have a question about the product?
If you have purchased a Peacock Alley item through a Tuesday Morning retail store and have a question or concern about the item(s). You can email your inquiry to firstname.lastname@example.org, please include where you purchased the items as well as your contact information.
Q: How do I find an item that is no longer listed online?
Our Peacock Alley Outlet will be the place to find any discontinued product that is no longer listed online. View our Store Locator for more information.
Q: How do I open a trade account with Peacock Alley?
If you are interested in opening a trade account or would like more information in the different types of accounts Peacock Alley has to offer, you can email your request at email@example.com.
Q: Do you offer custom size bedding options?
Yes. If you're interested in a custom size of one of our bedding products (or our shower curtains), please contact us at (800) 496-2880 or firstname.lastname@example.org.
Q: How do I place and secure my Peacock Alley bed skirt?
We have created a step-by-step bed skirt diagram that would assist you in installing the perfect bed skirt. View & Download Bed Skirt Diagram.
Q: Do you offer coupons or discounts on your products? Do things go on sale?
We very rarely run any types of sales. That said, you can find a list of online exclusive offers in bedding and bath products including a couple collections of sheets on sale. Every once and awhile you may see an offer for a Peacock Alley coupon or discount on things like shipping rates.